54bt Privacy Policy

Information Collection Methods

We collect various types of information when you register an account and use our services at 54bt. The main purpose of collecting this information is to provide you with a safe, smooth, and enjoyable experience.

1.1 Information Collected Directly

When you register on our platform or use any of our services, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and country
• Identity verification documents (copy of national ID card or passport)
• Payment information (bKash, Nagad, Rocket account numbers or bank account details)
• Username and password (stored in encrypted form)

1.2 Information Collected Automatically

The following information may be collected automatically when you use our website or application:

• IP address and geographic location
• Device type, operating system, and browser information
• Information collected from cookies and similar tracking technologies
• Date and time of login and logout on the platform
• Betting history, win/loss records, and transaction details

1.3 Information Collected from Third Parties

In some cases we may also receive information from third-party sources, such as:

• Payment processing service providers (bKash, Nagad, Rocket, and banking partners)
• Identity verification services
• Fraud prevention and security verification services

Purpose of Using Information

54bt uses your personal information for the purposes listed below. We use information only for necessary purposes and do not use it for anything unnecessary.

2.1 Account Management and Identity Verification

We need your personal information to create, manage, and secure your account. This includes verifying your identity, confirming your age (services are provided only to those aged 21 or above), and ensuring account security.

2.2 Processing Financial Transactions

We need your payment information to process deposits and withdrawals. The minimum deposit amount at 54bt is ৳300 and the minimum withdrawal amount is ৳1,000. Your information is used to ensure secure transactions via bKash, Nagad, Rocket, and bank transfer.

2.3 Improving Service Quality

By analysing your usage patterns, we continuously work to improve our platform and service quality. This allows us to customise your betting experience according to your preferences.

2.4 Providing Customer Support

When you seek assistance through our 24/7 live chat or email, we need to access relevant information to help resolve your issue.

2.5 Fulfilling Legal Obligations

We retain your information to prevent fraud, comply with anti-money laundering regulations, and meet other legal responsibilities.

2.6 Communication and Notifications

We use your email and mobile number to send important account notifications, transaction confirmations, and security alerts. Marketing messages are not sent without your consent.

Data Security Measures

54bt has put in place modern technical and organisational measures to protect your personal information.

3.1 Encryption Technology

Our platform uses SSL encryption technology, which keeps all data exchanged between your browser and our servers secure. Passwords are always stored in hashed and encrypted form — never in plain readable form.

3.2 Access Controls

Your information can only be accessed by authorised 54bt staff and only for necessary work purposes. Our staff operate under strict confidentiality agreements.

3.3 Security Monitoring

Our systems are continuously monitored for security threats. Immediate action is taken when unusual activity is detected. If suspicious activity is found on your account, we notify you without delay.

3.4 Data Backup and Recovery

Secure backups of your information are maintained and we have the ability to restore them when needed. We ensure that your information will not be lost due to technical issues.

Information Sharing and Disclosure

54bt does not sell your personal information to third parties or share it for commercial purposes. However, your information may need to be shared in the following specific circumstances:

• Payment processors: Necessary payment information is shared with bKash, Nagad, Rocket, and partner banks to complete transactions.
• Identity verification services: Information may be shared with identity verification partners to meet regulatory requirements.
• Legal obligations: Information may be provided in response to a court order or a lawful request from a law enforcement agency.
• Fraud prevention: Information may be shared on a limited basis with security partners to detect and prevent fraud or misuse.
• Business succession: In the event of a business merger, acquisition, or asset transfer, users will be notified in advance.

Outside of the cases listed above, 54bt will obtain your explicit consent before sharing your information with any third party for any other purpose.

Cookie Policy

The 54bt website uses cookies and similar tracking technologies to improve your browsing experience.

5.1 Types of Cookies

• Essential cookies: These cookies are necessary to maintain your login state and ensure security. They cannot be disabled.
• Functional cookies: Used to remember your preferences and settings (such as language selection).
• Analytics cookies: Help monitor platform usage to improve service quality.

5.2 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling certain essential cookies may affect some platform functionality.

Data Retention Period

54bt retains your personal information only for as long as necessary. Retention periods may differ depending on the type of information:

• Active account data: retained for as long as the account remains active.
• Financial transaction records: retained for the applicable period required by law.
• After account closure: certain information may be retained for a set period to meet legal requirements.
• Cookie and session data: for the duration of the browsing session or according to a set expiry period.

Once the retention period ends, information is securely deleted or anonymised so that it can no longer be used to identify anyone.

Your Rights

54bt respects your rights over your personal information. You have the following rights:

7.1 Right to Access

You may request to view the personal information we hold about you at any time. We will respond to your request within a reasonable time.

7.2 Right to Correction

If any of your information is incorrect or incomplete, you may request that it be corrected. This can be done through your account settings or with the help of our support team.

7.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.

7.4 Right to Object to Processing

You may object to the use of your information for marketing communications or other non-essential purposes, and we will respect that objection.

7.5 Right to Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

Protection of Minors

54bt strictly provides services only to those aged 21 or above. We do not knowingly collect personal information from minors.

Age is verified at the time of registration, and if an account holder is found to be under 21, that account is immediately suspended and the collected information is deleted.

If you become aware that a minor is using our platform, please inform our support team.

International Data Transfers

54bt's servers and data processing facilities may be located in various countries. Where your information is transferred outside Bangladesh, we ensure that appropriate security measures are maintained.

For international data transfers, we follow internationally recognised data protection standards and ensure the security of your information through agreements with third parties.

Policy Change Process

54bt reserves the right to update this privacy policy at any time. For any significant changes:

• We will send a notification to your registered email address.
• The updated policy, along with the date of the update, will be published on the website.
• For major changes, users may be asked to give their consent again.
• If you continue using the platform after changes take effect, you will be considered to have agreed to the new policy.

You should always follow the most recently updated privacy policy. It is recommended that you review this page regularly.

Contact Us

If you have any questions or concerns about this privacy policy, or any requests regarding your personal information, please contact our support team.

We will respond to your request as quickly as possible. Your privacy is our top priority and we are committed to ensuring a safe and enjoyable experience for you at 54bt.